How To Fix a Carriage Jam on the HP DeskJet 2600 All-in-One Printer Series | HP DeskJet | HP
Learn how to fix a carriage jam on the HP DeskJet 2600 All-in-One Printer Series. For more information, visit our support site: https://support.hp.com/us-en/document...
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Follow these steps to fix a carriage jam on the HP DeskJet 2600 All-in-One Printer Series:
- Remove any jams and clear the error to resume printing.
- Check the input tray, output tray, ink cartridge access area, and bottom of the printer, and remove any jammed paper.
- Use a flashlight to assist you for this step.
- Remove all paper from the input tray.
- Lift the input tray shield and shine a flashlight inside the input tray area, removing any paper or other obstructions found.
- Shine the flashlight inside the output tray area and remove any jammed paper found.
- With the printer still on, go to the rear and disconnect all cables.
- Then, unplug the power cord from its power source.
- You must disconnect the printer power cord from its power source to avoid injury or damaging the printer.
- From the front of the printer, open the ink cartridge access door.
- Slide the carriage all the way to the right, then all the way to the left, removing any obstructions.
- Close the ink cartridge access door.
- Lower the input tray.
- Close the output tray extender, then the output tray.
- With one hand holding the scanner lid, rotate the printer to the back, so you can access the bottom.
- Still holding the scanner lid, push down the two tabs on the cleanout door to open it.
- Remove any jammed paper found.
- Push the cleanout door forward until the tabs snap into place.
- Lift and rotate the printer to its normal upright position.
- Plug the power cord directly into a wall outlet, and then reconnect the other end to the printer.
- The printer turns on automatically.
- Raise the input tray.
- Load paper into the input tray and adjust the guide.
- Open the output tray and the output tray extender.
- Try to print a document.
- If the error persists, continue to the next step.
- Remove and reinstall the cartridges to clear and prevent jams.
- Open the ink cartridge access door.
- Press down on the black cartridge to release it, and then remove it from the printer.
- Repeat this step to remove the tri-color cartridge.
- Check in and around the carriage for paper or other obstructions.
- Remove any obstructions found.
- Reinstall the cartridges.
- Make sure you reinstall each cartridge in its correct slot.
- Tri-color on the left, and Black on the right.
- Hold the cartridge by its sides and slide it into its slot at an upward angle until it snaps into place.
- Repeat this step to reinstall the other cartridge.
- Close the ink cartridge access door.
- Try to print a document again.
- If the error persists, continue to the next step.
- If the issue continues, service the printer.
- Contact HP for service and warranty options.
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How To Fix a Carriage Jam on the HP DeskJet 2600 All-in-One Printer Series | HP DeskJet | HP
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